Privacy Policy

Rowan Books (“we,” “our,” “us”) is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy applies to RowanBooks.com and all services connected to it.

By using our website, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information you voluntarily provide when you:

Place an order
Create an account
Contact customer support
Subscribe to updates
Submit a request or inquiry

This may include:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely by Stripe—we never see or store full card numbers)
Account login credentials (encrypted)
Messages or communication history

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

Device type, operating system, and browser type
IP address
Pages viewed and time spent
Click activity and referring links
Cookie data, analytics, and tracking logs

1.3 Information from Third Parties

We may receive information from:

Payment processors
Fraud-prevention services
Analytics providers
Advertising partners (e.g., Google Ads, Facebook)

2. How We Use Your Information

We use your information for purposes such as:

Processing and delivering orders
Sending order confirmations, tracking links, and emails related to your purchase
Responding to customer support requests
Improving website performance and user experience
Personalizing browsing and product recommendations
Detecting, preventing, and investigating fraud or misuse
Complying with tax, legal, and regulatory obligations

We do not sell your personal information.

We only share personal data when necessary, and strictly for operational purposes, including:

Shipping carriers (e.g., USPS)
Payment processors (Stripe)
Website hosting services
Customer support tools
Email service providers
Analytics platforms
Legal authorities if required by law

Each third party is required to safeguard your information and use it only for the purpose we specify.

We do not share or sell your data for profit.

4. Cookies & Tracking

We use cookies and similar technologies for:

Website functionality
Remembering preferences and login sessions
Security and fraud prevention
Traffic analytics
Advertising performance and remarketing

You can control cookies in your browser settings, but some features may not work properly if disabled.

5. Data Security

We use a combination of security measures, including:

SSL/TLS encryption
Secure server environments
Constant system monitoring
Data access restrictions
Password encryption
Trusted, verified processors

While no system is perfect, we do our best to protect your information from unauthorized access.

6. Data Retention

We keep personal data only for as long as needed:

To process your order
To provide support
For legitimate business needs
For tax and legal compliance

When no longer needed, data is deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may:

Access your personal data
Request corrections
Request deletion (with certain legal exceptions)
Opt out of marketing emails
Request a copy of your stored information
Limit data sharing in certain circumstances

To submit a request, email [email protected].

We may need to verify your identity before processing requests.

8. Children’s Privacy

Rowan Books does not knowingly collect information from children under 13.
If we discover such data, we delete it immediately.

9. Third-Party Links

Our website may link to other sites.
We are not responsible for their content, policies, or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy as needed.
The updated version will always be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions or privacy-related requests, please reach out:

Rowan Books
637 Court St, Kingman, AZ 86401
Email: [email protected]
Phone: +1 (602) 842-0359